Having been around the longest, Foodpanda gets the jump on the other two. It features the widest selection of outlets, including bakeries, cafes and fast food chains. However, it also looks like the company has not updated the design of its mobile app since it launched. Foodpanda and Deliveroo scale up for street battle over Hong Kong food delivery The app is too wordy, and rather than showing appetising food photos, it displays the restaurants’ logos. It does not have a tracking function and, rather than sending notifications through the app, it texts you when the order is received and when the food is on its way. Although it has a rating system and allows users to write reviews, most are only a word or two long, so hardly a guide to good eating. In general, the app is difficult to navigate and does not make for a particularly enjoyable user experience. Is Hong Kong ready for food deliveries by drone? Foodpanda talks up full automation and new markets On a positive note, at HK$15 Foodpanda has the loweest delivery charge, and it’s the only courier to accept cash on delivery or PayPal as a payment option. Despite an estimated delivery time of 50 minutes, our order arrived within 40 minutes and the curry was still hot, at 70 degrees Celsius (the other two dishes were 55 to 60 degrees). We did not expect anything less, however, given that the restaurant from which we ordered, Lemongrass at Hysan Place, was only a five-minute walk away.
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